How to Create Folders to Organize Your Files

Folders provide a simple way to keep your files organized within any item in your Trustworthy account. You can create folders to group related documents, such as utility bills for a property, statements for a financial account, or an inventory for insurance purposes.

You can add folders directly within the Files section of any Item. This is useful when an item, like a home or a bank account, has many associated documents that you want to group together.

1. Navigate to the item where you want to add a folder and click on the Files tab. Folders are created from the item's main Files list, so if you already have a folder open, click Files in the breadcrumb trail to go back first.

2. In the Files section, click the + Add button in the top-right corner.

3. Select New folder from the dropdown menu.

1. A New Folder window will appear. Enter a name for your folder, such as "Gas Bills" or "Insurance Photos."

2. Click Create to add the new folder to your files list.

Not at this time. Folders are one level deep — a folder holds files, not other folders. When you open a folder, the + Add menu offers Upload file, Scan from phone, and Move existing file. New folder appears only in an item's main Files list, on the web and in the mobile app alike.

To group documents more finely, create a set of related folders on the item instead of nesting them. For a home with several appliances, that might be Appliances - Refrigerator, Appliances - Dishwasher, and Appliances - Water Heater rather than one Appliances folder with a folder for each appliance inside it. You can drag folders into the order you want, so a related set stays together.

Once you have created folders, you can easily manage their contents, rename them, or delete them as needed.

• Viewing Folder Contents: To see the documents inside a folder, simply click on the folder's name.

• Navigating Folders: When you are inside a folder, a breadcrumb trail (e.g., Files > Water Bills) appears at the top. You can click Files to return to the main list of all files and folders for that item.

• Adding Files to a Folder: Open the desired folder and either drag and drop files into the window or use the Browse files link to upload documents.

• Renaming or Deleting a Folder: While inside a folder, click the three-dot menu icon to open options to Rename folder or Delete folder.

Use folders to create a clear and consistent organizational system. For a real estate property, you might create folders for "Utility Bills," "Renovation Receipts," and "Appraisal Documents." For a financial account, you could use folders for each year's statements, such as "2023 Statements."