Logging into Trustworthy

Trustworthy users can log into the site with an email and password, but we strongly recommend a secondary authentication method such as biometrics, a physical key or an authentication app or an SMS code.

If you are having trouble getting a password reset email, it's highly possible you have chosen to log in with another method.

If you normally log in with an email and password, we can send you a password reset email.

• If you are logging in with Gmail, Trustworthy is unable to send a reset password link.

• If you have previously unsubscribed to our emails you may also not get this email

• Please reach out to support@trustworthy.com if you're unsure of what MFA you chose.

• SMS: You can have multiple Trustworthy accounts connected to your number

• Biometrics: Fingerprint or face ID

• Physical Key: Such as Yubikey (Only one key is allowed at a time)

• Authentication app: Such as google authenticator, it will provide a time sensitive code to enter into Trustworthy

• Apple or Gmail: Single sign on method using your email account.

Trustworthy can reset your MFA if you email support@trustworthy.com. This will erase your authentication method on all devices and you'll be asked to choose again at login.