Scanning from the Ricoh ScanSnap iX2500

Edited

The Ricoh ScanSnap iX2500 is a fast, reliable document scanner that makes it easy to digitize important family records. By connecting it to your Trustworthy Inbox, you can send scans directly into your Family Operating System® with just one tap.

This guide walks you through creating a ScanSnap profile that automatically sends documents into Trustworthy.

Watch the Video Tutorial 🎥

For a step-by-step walkthrough, watch our instructional video:


Step 1: Install ScanSnap Home

  1. Download and install ScanSnap Home software on your computer (opens Ricoh's website).

  2. Make sure your scanner is powered on and connected.


Step 2: Create a Profile in ScanSnap Home

  1. Open the ScanSnap Window in ScanSnap Home.

  2. Click Add Profile.

  3. Name your profile something easy to recognize — for example, Scan to Trustworthy.


Step 3: Connect Trustworthy’s Email to Inbox

  1. In your Trustworthy account, go to your Account Menu > Settings > Email to Inbox.

  2. Copy your unique Email to Inbox address.

  3. Return to ScanSnap Home and configure your new profile to send scans via Email Directly under the Cloud Services section.

  4. Paste your Trustworthy Inbox email address.


Step 4: Scan Your First Document

  1. Place a document into the iX2500 scanner.

  2. Press the scan button and select your new Scan to Trustworthy profile.

  3. Your file will automatically be sent to your Trustworthy Inbox.


Tips

  • If you're in the market for a scanner, the Ricoh ScanSnap iX2500 is available on amazon through this link.

  • You can create multiple profiles for different purposes — for example, Scan to Folder or Email to Family.

  • Rename your profiles clearly so you always know where your scans are going.

  • Once a document arrives in Trustworthy, you can move it to the perfect location to organize or share it temporarily with a Secure Link.


Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback
Please check your connection and try again.