Supported File Types and Size Limits

Edited

Your important documents come in many formats and Trustworthy supports a wide range of them. Below is a list of file types we currently accept, along with those we do not yet support.

Supported File Types

  • Images: .gif, .heic, .jpeg, .jpg, .png, .webp, .tif, .tiff

  • Documents: .doc, .docx, .md, .pages, .odt, .pdf, .txt, .rtf, .rtx

  • Spreadsheets: .numbers, .ods, .xls, .xlsx

  • Presentations: .key, .odp, .ppt, .pptx

  • Archives: .gz, .tar

  • Data formats: .csv, .json, .vcf, .xml, .yaml, .yml

  • Other: .bib, .latex, .tex

Unsupported File Types

.1pux, .application, .bat, .cmd, .com, .cpl, .dll, .docm, .dotm, .eml, .exe, .gadget, .inf, .hta, .jar, .js, .lnk, .mov, .mp4, .msc, .msh, .msh1, .msh2, .mshxml, .msh1xml, .msh2xml, .msi, .msp, .pif, .ppam, .pptm, .potm, .ps1, .reg, .scf, .scr, .sldm, .sys, .vbs, .wmv, .xlam, .xlsm, .xltm, .zip

Have a file type you’d like us to add? Let us know at support@trustworthy.com

Tips About File Uploads

  • If your file doesn’t upload to Trustworthy, try converting it to a supported format before retrying. For example, an Excel file with "macros enabled" is a .xlsm format. Download it to a .xlsx format and then upload it to Trustworthy.

  • When uploading from web, the file size limit is 5GB.

  • When using mobile scan on the Trustworthy Mobile App, uploads are limited to 50MB.