Managing Your Subscription
To review and manage your Trustworthy Subscription, navigate to your Account Menu in the lower-left hand corner on desktop.
From Settings, choose Manage plan.
There you will see the name of the plan you are subscribed to and an option to Manage that plan.
If you click on Manage, you'll be taken to a page powered by Stripe, our payment processor. On this page you can change your plan and billing information, such as your credit card.
If you upgrade or downgrade, the difference in subscription plan price will be debited or credited to your account automatically. An upgrade will result in an additional charge to your payment method on file. A downgrade will result in an automatic credit to your account that will be applied to your next renewal.
Refunds
Trustworthy offers a 30-day money-back guarantee on first-time subscriptions. If Trustworthy isn't the right fit, email support@trustworthy.com within 30 days of your purchase for a full refund. The guarantee applies to first-time subscriptions only, not renewals.
If you purchased your subscription through the App Store or Google Play, refunds are handled by Apple or Google rather than Trustworthy.


