Will Trustworthy work in my country?

Yes — with a few caveats worth knowing as you begin creating your own Trustworthy account.

Trustworthy is headquartered in the United States, and you see that come through in a few places. But families in Canada, the UK, Australia, and dozens of other countries use it every day, and more of Trustworthy translates well across borders than you may expect. Here is the real picture, so you can decide for yourself. If you are in Canada, there is a section further down with the specifics for you.

The heart of Trustworthy has nothing to do with where you are. Uploading and storing files, building out your family, inviting a spouse or an adult child as a collaborator, setting reminders, searching everything you have saved, using the iPhone and Android apps — none of that is US-only.

A few specifics that often surprise people:

• Addresses anywhere. Choose any country from the list. The field is labeled "state, province, or region," and postal codes are not restricted to the US ZIP format — a UK postcode or an Australian four-digit code goes in exactly as you would write it.

• Passports and driver's licenses from any country. Both record the issuing country, so, for example, a British passport or a New South Wales license files properly, with the country shown on the record.

• National health coverage. There is a National Health Insurance Policy type built specifically for health systems outside the US — the UK's NHS, Canada's provincial coverage, and their equivalents. You can record the program name, so it reads the way you actually refer to it. Add it from your Insurance page.

• Bank details beyond US routing numbers. IBAN, SWIFT, UK sort codes, and Canadian institution and transit numbers are all supported when you record an account.

• Your own currency. Amounts let you pick the currency — pounds, euros, Canadian or Australian dollars, and more — starting from the one that matches where you are.

None of these stop you from using Trustworthy. They are worth knowing so nothing catches you off guard.

The app is in English. There is no other language option today.

Recognized document types lean American. Trustworthy has purpose-built handling for a long list of US documents — IRS forms, Social Security paperwork, Medicare and veterans' records.

Trustworthy does not yet have dedicated types for their counterparts elsewhere, like a British P60 or an Australian Medicare card. Those documents still upload and file normally, however.

And because Trustworthy Autopilot reads every document you add and writes a short summary and a set of keywords from it, an unrecognized document is still searchable by what is actually inside it, not just its file name — see How to Search for Any Document Quickly.

Tax paperwork does better than most: there is a general Tax Document type that records the country and the province or state it came from, so foreign tax paperwork still lands in your Taxes category with the right year and jurisdiction.

If there is a document from your country you wish Trustworthy recognized, email support@trustworthy.com and tell us what it is. We add new document types regularly, and knowing what people are actually filing is how we choose them.

Government ID numbers come from a US list. When you add an ID number to a family member, you pick the type from a fixed list — Social Security Number, ITIN, EIN, and similar. Numbers issued elsewhere are not among them.

Upload a photo of the card instead. It files as an Other Identification Card, where you name the ID type yourself, so it reads the way it should.

Retirement and investment accounts use American names. You will see 401(k) and IRA, and nothing purpose-built for the equivalent scheme where you live. You can still add your accounts to Finance and give them the names you actually use. Everything else — balance, institution, beneficiaries, statements — works the same.

Popular banks and insurers. When you add an account or a policy, you can pick the company from a built-in list that brings its logo and website with it. That list leans heavily American, so yours may not be on it.

If it is missing, add the company to your Contacts and link it to the account or policy — everything works normally from there, just without the logo. Then email support@trustworthy.com with the company name and website and we will add it for everyone.

Sign-in codes by text are less reliable abroad. If your second step is a text message, the code has to reach your phone where you are, and text messages can be less dependable to numbers outside the US. A US number that goes quiet while you travel will not receive them at all.

An authenticator app avoids this. It generates your codes on your own device, with no signal or SIM needed, so it works the same everywhere — see Sign-in Issues for how to switch methods.

Canada is the best-supported country outside the US, and a fair amount is built for it specifically.

What is already there for you

• Provincial health coverage. Add a National Health Insurance Policy from your Insurance page and name the program, so it reads "OHIP," "RAMQ," "MSP," or "AHCIP" rather than something generic.

• Canadian bank details. Accounts take an institution number and a transit number, not just a US routing number.

• Canadian dollars. Choose CAD on any amount you record.

• Canadian banks and insurers. Major Canadian banks and carriers are in the built-in list, so you can usually pick yours — logo and website included — instead of typing it in.

• Provinces and postal codes. Your province goes in the "state, province, or region" field, and your postal code goes in as you write it.

• Provincial driver's licenses. These record the issuing province and country alongside the license number and expiry.

• Canadian tax paperwork. A T4, a T5, or a Notice of Assessment files as a Tax Document in your Taxes category, tagged with Canada, the province, and the tax year.

What is not, and what to do instead

• Your SIN. Social Insurance Number is not one of the ID number types you can choose. Upload a photo of the card instead — it files as an Other Identification Card, where you type the ID type yourself, so it reads "Social Insurance Number."

• RRSPs, TFSAs, and RESPs. There is no purpose-built type for these yet. Add a Retirement Account or Investment Account to Finance and name it yourself — balances, institution, beneficiaries, and statements all work normally.

If what you want is your family's important documents in one secure, organized, shareable place, that works the same in Milan as it does in Houston.

The free plan is the honest way to find out. Add a handful of your real documents and see how it handles them — start for free.